FAQs
Payment
You can pay on our website using your credit card via PayPal or make a Bank Deposit/Online Transfer to our BPI account (account information will be given at checkout).
For Bank Deposits or Online Transfers:
1. E-mail deposit slip or proof of payment to: amorcitosclothing@gmail.com
2. Indicate order number in subject line of email
3. An acknowledgment e-mail will be sent to you confirming receipt.
2. Indicate order number in subject line of email
3. An acknowledgment e-mail will be sent to you confirming receipt.
Shipping
Once we've received your order, we will pack your items within 2 business days. It may take our courier another number of days to deliver your items.
- Express Shipping via Lalamove (1 business days; when your items are packed, we will send you a message on your registered mobile number to schedule the delivery)
- Standard Shipping via JRS (1-3 business days)
- Provincial Shipping via JRS (3-5 business days)
***In consideration of current health and safety concerns, and to do our part in limiting movement around the Metro, we will consolidate your orders every week and hand-off parcels to couriers every Monday only***
Exchanges
Unfortunately, we do not process refunds. However, we do know how fast your amorcitos can grow, so we would be happy to facilitate a quick exchange. Just let us know within 5 days of receiving your items.
Please bear in mind that the items should be returned in the same condition that they were received. All shipping charges back to us and again to you will be your responsibility.